--- title: "Rates and Payment | Ubuntu Counseling" description: "Private pay counseling in Eugene, Oregon. Individual sessions $180, couples and family $250, consultation and letters $180, reduced-fee spots from $130, free 30-minute consultation." lang: en json-ld: | { "@context": "https://schema.org", "@type": "MedicalBusiness", "name": "Ubuntu Counseling", "paymentAccepted": "Private pay", "areaServed": { "@type": "State", "name": "Oregon" }, "priceRange": "$130–$250" } --- [![Ubuntu Counseling butterfly logo](/__l5e/assets-v1/01187caf-6a1d-4921-b206-5538892f6bb3/ubuntu-counseling-logo.png)Ubuntu Counseling Heather Swaney, MA, LPC ](/) - [About](/about) - Services - [Autism](/services/autism) - [ADHD](/services/adhd) - [Trauma and PTSD](/services/trauma-and-ptsd) - [Anxiety](/services/anxiety) - [Grief and Loss](/services/grief-and-loss) - [Life Transitions](/services/life-transitions) - [LGBTQIA+ Affirming](/services/lgbtqia-affirming) - [Couples and Family](/services/couples-and-family) - [Consultation and Letters](/services/consultation-and-letters) - [Reunification and Co-Parenting](/services/reunification-and-co-parenting) - [Foster Parent Support](/services/foster-parent-support) - [All services](/services) - Who I Help - [Children and Teens](/who-i-help/children-and-teens) - [Young Adults](/who-i-help/young-adults) - [Adults](/who-i-help/adults) - [Seniors](/who-i-help/seniors) - [Couples](/who-i-help/couples) - [Families and Parents](/who-i-help/families-and-parents) - [LGBTQIA+ Affirming](/services/lgbtqia-affirming) - [Everyone I see](/who-i-help) - Locations - [Eugene, Oregon](/eugene-therapist) - [Springfield, Oregon](/springfield-therapist) - [Lane County](/lane-county-therapist) - [Telehealth in Oregon](/oregon-telehealth) - [The Office](/office) - [Rates](/rates) - [FAQ](/faq) - [Contact](/contact) [Free 30-minute call](/contact)Menu [About](/about) Services - [Autism](/services/autism) - [ADHD](/services/adhd) - [Trauma and PTSD](/services/trauma-and-ptsd) - [Anxiety](/services/anxiety) - [Grief and Loss](/services/grief-and-loss) - [Life Transitions](/services/life-transitions) - [LGBTQIA+ Affirming](/services/lgbtqia-affirming) - [Couples and Family](/services/couples-and-family) - [Consultation and Letters](/services/consultation-and-letters) - [Reunification and Co-Parenting](/services/reunification-and-co-parenting) - [Foster Parent Support](/services/foster-parent-support) - [All services](/services) Who I Help - [Children and Teens](/who-i-help/children-and-teens) - [Young Adults](/who-i-help/young-adults) - [Adults](/who-i-help/adults) - [Seniors](/who-i-help/seniors) - [Couples](/who-i-help/couples) - [Families and Parents](/who-i-help/families-and-parents) - [LGBTQIA+ Affirming](/services/lgbtqia-affirming) - [Everyone I see](/who-i-help) Locations - [Eugene, Oregon](/eugene-therapist) - [Springfield, Oregon](/springfield-therapist) - [Lane County](/lane-county-therapist) - [Telehealth in Oregon](/oregon-telehealth) - [The Office](/office) [Rates](/rates)[FAQ](/faq)[Contact](/contact) [Call (458) 215-1465](tel:+14582151465) Rates and Payment # Clear Numbers, No Surprises Ubuntu Counseling is private pay only. I do not bill insurance, and I provide superbills you can submit for out-of-network reimbursement. Money is one of the things people are most reluctant to ask about and most anxious not to get wrong. So here is all of it in one place, including the parts most practices leave you to guess at. $180 individual session $250 couples and family session $180 consultation and letters Free 30-minute consultation Free 30-minute consultation No charge Individual session $180 per session Couples and family session $250 Consultation and letters $180 Reduced-fee spots A limited number of reduced-fee spots, from $130. Ask on the free call. ## Why I Am Private Pay When an insurer pays for therapy, the insurer becomes a party to it. To bill a plan I would have to give you a mental health diagnosis, whether or not one fits and whether or not you want one on your record. That diagnosis goes into a file that is not mine and not yours. Paying privately means no diagnosis is required for billing. It means no session cap set by a plan, so we stop when the work is done rather than when an allowance runs out. It means no treatment plan filed with a third party for review, and no reviewer deciding whether what we are doing counts as medically necessary. And it means what happens in the room stays between you and me, inside the ordinary legal limits of confidentiality that I will go over with you at the start. It also means the fee comes out of your pocket, and I am not going to pretend that is nothing. It is the trade. Some people decide the reimbursement is worth the paperwork and the diagnosis, and go to someone in network, and that is a completely reasonable decision. I would rather you make it knowingly. ## How a Superbill Actually Works A superbill is an itemized receipt for sessions you have already paid for. It carries the dates, the service codes, the fee, my license information, and the diagnosis code your insurer requires in order to consider the claim. Step by step it goes like this. You pay me at the time of the session. I give you a superbill, usually monthly. You submit it to your insurer, either through their member portal or by mail on their out-of-network claim form. If your plan includes out-of-network mental health benefits, and if your deductible is met, the insurer may reimburse part of the fee directly to you. Whether a plan reimburses, and how much, is between you and your insurer. I cannot promise an outcome there, and you should not budget as though reimbursement is certain. Before you count on it, call the number on the back of your card and ask these things plainly: do I have out-of-network outpatient mental health benefits, what is my out-of-network deductible and how much of it have I met, what percentage of the allowed amount do you reimburse after that, what is the allowed amount for CPT code 90837 in my area, is there a session limit, and do I need prior authorization. Write down who you spoke to and the date. Ask them to send it in writing if they will. ## Reduced Fees, and How to Ask I hold a limited number of reduced-fee spots, starting from $130. They are limited because the number of them is what makes the rest of the practice able to carry them, so sometimes they are all taken and I will tell you that straight rather than leave you hoping. Asking is not awkward and you do not need to prove anything. On the free call you can simply say the full fee does not work for me, and I will tell you what is available. You will not be asked for bank statements or a means test, and asking will not change how I work with you or move you down a list. If a reduced fee still does not get there, say so, and I will help you look at other options in the area rather than let cost quietly end the conversation. ## Paying, and When Payment is due at the time of the session, so nothing accumulates into a bill you have to think about later. I take card, and other arrangements can be worked out if that is what you need. If your circumstances change partway through our work, tell me. That is a conversation, not an ending. Consultation and letters are $180. That covers work outside of session time, such as writing a letter you have asked for or consulting with another provider on your behalf, and I will always tell you the cost before I do it, never afterward. Policies ## Scheduling and Cancellation 24-hour cancellation policy. The full fee applies inside 24 hours. The reason is simple. Your hour is held for you and nobody else can use it, so inside 24 hours the time is gone whether you are in it or not. If something genuinely unavoidable happens, tell me and we will talk about it. I am not looking for reasons to charge you. Weekend appointments available. Sessions happen in person at 132 E Broadway Suite 303, Eugene, OR 97401, or by telehealth anywhere in Oregon. Booking link coming soon. Call or use the contact form in the meantime. ## Not Sure Yet? The 30-minute call is free and there is no obligation attached to it. Cost is a fine thing to spend that call on. [Get in touch](/contact) ![Ubuntu Counseling butterfly logo](/__l5e/assets-v1/01187caf-6a1d-4921-b206-5538892f6bb3/ubuntu-counseling-logo.png)Ubuntu Counseling Heather Swaney, MA, LPC Office 132 E Broadway Suite 303 Eugene, OR 97401 [(458) 215-1465](tel:+14582151465) In person in Eugene, telehealth anywhere in Oregon. Weekend appointments available. Pages - [About Heather](/about) - [Services](/services) - [Rates and Payment](/rates) - [Who I Help](/who-i-help) - [Eugene, Oregon](/eugene-therapist) - [Springfield, Oregon](/springfield-therapist) - [Lane County, Oregon](/lane-county-therapist) - [Telehealth in Oregon](/oregon-telehealth) - [The Office](/office) - [Frequently Asked Questions](/faq) - [Contact](/contact) - [Privacy Policy](/privacy-policy) - [Terms of Use](/terms) - [Accessibility](/accessibility) Who I Help - [Children and Teens](/who-i-help/children-and-teens) - [Young Adults](/who-i-help/young-adults) - [Adults](/who-i-help/adults) - [Seniors](/who-i-help/seniors) - [Couples](/who-i-help/couples) - [Families and Parents](/who-i-help/families-and-parents) Areas of Focus - [Autism](/services/autism) - [ADHD](/services/adhd) - [Trauma and PTSD](/services/trauma-and-ptsd) - [Anxiety](/services/anxiety) - [Grief and Loss](/services/grief-and-loss) - [Life Transitions](/services/life-transitions) - [LGBTQIA+ Affirming](/services/lgbtqia-affirming) - [Couples and Family](/services/couples-and-family) - [Consultation and Letters](/services/consultation-and-letters) * * * Using this site or emailing does not create a client relationship. Email and web forms are not secure or monitored channels. Do not send clinical or emergency information. Therapy outcomes vary and are not guaranteed. In crisis, call or text 988, or 911 if there is immediate danger. Lane County Mobile Crisis [541-682-1001](tel:+15416821001). Heather Swaney is licensed as a Professional Counselor in Oregon and works only with people located in Oregon. Heather Swaney, MA, LPC, Oregon LPC license C8649. [Verified on the Oregon Counselors Directory](https://orcounselors.com/provider/heather-swaney-ma-lpc-behavioral-health-therapist). © 2026 Ubuntu Counseling. All rights reserved. Call now / Book now